Job description

North Star Hardware is a proud RONA dealer and has been serving the Columbia Valley in various capacities since the early 70’s. We are family owned and operated offering qualify products with helpful advice and outstanding friendly service.

We have been a family owned and operated business in this community for the last 45+ years. We could not operate without our amazing staff, excellent management, exceptional customers, and a community that we are proud to call home. Our management team is focused on the basics of exceptional customer service, outstanding products at fair prices, and a commitment to our local community and economy.

We are seeking a full-time Contractor Sales Associate within our Invermere office.

The successful candidate will be responsible for resolving issues related to contractor sales and maintaining a strong level of knowledge and understanding of the needs of the business (short and long-term objectives and goals) in order to align solutions to meeting these needs. The Associate will also provide support for order fulfillment for contractors, review, adjust and approve orders for fulfillment as well as assist in developing and implementing new sales initiatives, strategies and programs to increase sales.

The successful candidate will possess the following qualifications:

• Minimum of one (1) year of experience in a similar sales focused environment;
• Excellent problem solving, multitasking and time management skills;
• Outstanding interpersonal and communication skills;
• Ability to handle difficult situations and customer concerns with confidence;
• Strong computer skills;
• Detail orientated with excellent organizational and follow-up skills;
• Responsible and motivated with a can-do attitude.
• Attend product knowledge training sessions as required

The position offers a competitive employment package and compensation commensurate with experience in a friendly and collaborative work environment.

Kindly forward your resume and with cover letter via email to bukovnik@northstrhardware.ca

North Star Hardware welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

For more information, check us out online at www.northstarhardware.ca/

Position Summary

The Contractor Sales Associate assists the Contractor Sales Manager with all contractor-related sales. They will be a critical part of the Contractor Sales team in helping reach sales quotas and ensuring contractors are satisfied.

Duties and Responsibilities

Under the supervision of the Floor Manager, the duties and responsibilities of the Contractor Sales Associate include, but are not limited to, the following:

• Resolve issues related to contractor sales;
• Maintain a strong level of knowledge and understanding of the needs of the business (short and long-term objectives and goals) in order to align solutions to meeting these needs;
• Provide support for order fulfillment for contractors;
• Review, adjust and approve orders for fulfillment;
• Assist in developing and implementing new sales initiatives, strategies and programs to increase sales;
• Help ensure the sales team operates in an efficient and profitable manner, ensuring all budgetary guidelines are adhered to;
• Assist in running sales reports and communicate information to senior management;
• Participate in proactive team efforts to achieve departmental and company goals.

Other

• Other duties as assigned.

Working Conditions

• Required to work in a busy, open area which may result in constant interruptions;
• Required to spend long hours concentrating which will require attention to detail and high levels of accuracy; and
• Required to meet a number of deadlines which may cause stress.

Job Types: Full-time, Permanent

Company description

North Star Hardware is a proud RONA dealer and has been serving the Columbia Valley in various capacities since the early 70’s. We are family owned and operated offering qualify products with helpful advice and outstanding friendly service.

We have been a family owned and operated business in this community for the last 45+ years. We could not operate without our amazing staff, excellent management, exceptional customers, and a community that we are proud to call home. Our management team is focused on the basics of exceptional customer service, outstanding products at fair prices, and a commitment to our local community and economy.

Job description

Position Summary

The Office Support Clerk is responsible for assisting the day to day operations of the administrative and financial services team as well as supporting customer service needs. The office clerk will effectively support with a combination of office duties from answering and resolving general customer inquiries, assisting with bookkeeping and all filing as required.

Duties and Responsibilities

Under the supervision of the Administrative Operations the duties and responsibilities of the Office Support Clerk include, but are not limited to, the following:

• Reconciles prior day’s Point of Sale (POS) activity;
• Verifies cash on hand and investigates shortages and/or overages;
• Finds any discrepancies between Cash Out Report and actual cash/cheques;
• Contacts customers if there are any errors with their cheque;
• Adjusts deposit where necessary;
• Prepares bank deposit according to Cash Out Report and/or with any discrepancies and document any discrepancies;
• Makes change in cashbox / prepare coin order if needed;
• Runs payment report and Daily Sales Report;
• Processes payments on accounts according to ROA report;
• Adjusts payments if needed from cash out balancing;
• Processes credit card transactions per General Ledger and investigate any discrepancies;
• Enter Rona invoices by verifying invoice matches Purchase Order (PO) receiving document and investigate if they are not matching (process may involve the individual who received/ordered the product);
• Completes the purchasing/receiving process, upload to accounts payable, and finish with completing the Accounts Payable (AP) steps;
• Enters all non-Rona invoices, ensuring they are correctly coded to GL and file for payment;
• Process payments on accounts and enter invoices into AP;
• Assists with or prepares statements that are run the first day of the month (if this lands on a weekend or holiday they are ran the next business day);
• Processes all payments on accounts before running the statements;
• Stuff, seal, and apply postage to all out-going mail;
• Files all documents in the box for filing regularly;
• Assists customers or vendors with any discrepancies with their account(s); and
• Resolves issues individually where possible, if not able, asks for guidance.

Minimum Requirements

• High School Diploma or equivalent;
• Two (2) year of experience in an office administration or accounting role;
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook);
• Able to communicate effectively (both written and verbal);
• Strong problem-solving skills;
• Accountable and dependable;
• Able to work in a team environment as well as independently;
• Exceptional attention to detail and quality of work;
• Good organizational, time management, and prioritizing skills;
• Ability to demonstrate a positive attitude and strong work ethic; and
• Ability to handle multiple priorities and tasks.

Job Types: Part-time, Permanent

Job description

North Star Hardware is a proud RONA dealer and has been serving the Columbia Valley in various capacities since the early 70’s. We are family owned and operated offering qualify products with helpful advice and outstanding friendly service.

We have been a family owned and operated business in this community for the last 45+ years. We could not operate without our amazing staff, excellent management, exceptional customers, and a community that we are proud to call home. Our management team is focused on the basics of exceptional customer service, outstanding products at fair prices, and a commitment to our local community and economy.

We are seeking a full-time Truck Driver within our Invermere office.

Position Summary

The Truck Driver plays a critical role in ensuring the timely delivery of product to various job sites within the Columbia Valley.

Duties and Responsibilities

Under the supervision of the Store Manager, the duties and responsibilities of the Truck Driver include, but are not limited to, the following:

• Delivering product to various job sites within the Columbia Valley;
• Completing daily truck inspections and pre-trip inspections;
• Cleaning, greasing, and basic truck maintenance;
• Loading and unloading of the delivery truck;
• Ensuring all delivery trucks are equipped with the proper equipment;
• Communicating any load discrepancies to the Yard Supervisor;
• Assisting with various yard duties (e.g. helping in various areas to help with deadlines, maintenance and general cleanliness of yard, assisting with inventory control); and
• Assisting customers with their needs.

Other

• Other duties as assigned.

Minimum Requirements

• Minimum two (2) years’ delivery driving experience;
• Experience in the hardware industry is considered an asset;
• A valid class 3 or class 1 license with airbrakes and with a clean abstract;
• Crane certification preffered
• Strong attention to detail;
• Interpersonal and communication skills;
• Time management skills with the ability to follow instructions and meet tight deadlines;
• Ability to function well under pressure;
• An interest in acquiring position-relevant accreditation is considered an asset (e.g. certification in air brakes, forklift, crane, etc.).

Job Types: Full-time, Permanent